Refund and Cancellation Policy

Cancellation

• You can cancel any time yourself: open Account and click “Cancel subscription”. No email or phone call is needed. If anything goes wrong, email hello@aitatparya.com and we'll process it promptly.
• During a free month (when one is offered): cancelling ends access straight away and you are never charged. A small verification amount taken when you add your card is refunded automatically.
• When you cancel, you keep paid-tier access until the end of the billing period you've already paid for. Your subscription won't renew after that.
• Cancelling doesn't delete your account or chat history — that's a separate action, available directly from your Account page.

Refunds

• No partial refund for the unused portion of a billing period if you cancel partway through a month — you keep access through the period you paid for instead.
• Duplicate or erroneous charges: full refund, no questions asked. This includes any charge taken after you cancelled in time. Email us and we'll fix it.
• Change of mind after you've had paid-tier access for part of a billing period: no refund — once access is granted, the service has already been delivered, and there's no physical good or shipping involved to reverse.
• Anything not covered above is handled case-by-case — email us rather than assuming either outcome.

None of the above limits your right to dispute a charge with your bank or card issuer, or to approach a consumer dispute redressal forum — see our Terms of Service §9 for our Grievance Officer, which is usually faster.

Failed or disputed payments

If a renewal payment fails, we'll retry before suspending paid-tier access — you won't lose access on the first failed attempt. If you dispute a charge with your bank instead of contacting us first, we're required to pause your account while that's resolved — contacting us directly is faster.

Contact

Sri Sakhi Enterprises · hello@aitatparya.com